Maintenance Services

Maintenance Features

• Full time professional maintenance technicians
• 24 hour emergency maintenance

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For After-Hours Emergencies

• CALL the main office: 402-342-1005.
• We have a 24/7 answering service through our main phone number. Call 402-342-1005 for any emergency maintenance requests.
• From the main menu, select 2 for "Service Requests" then select the option which indicates an emergency. For emergencies, you should stay on the phone until you speak with a person.

Air conditioning and appliance calls will not be handled after hours.

Problems constituting an emergency include:

• No heat in winter.
• No electricity (check breakers before calling.)
• A plumbing leak or sewer backup (any water where it shouldn"t be; roof leak, ceiling leak, plumbing leak, water in laundry room.)
• Smoke of any kind, is evidence of a fire. Call 911.
• Tenant is locked out of their apartment.

REGULAR MAINTENANCE HOURS ARE MONDAY-FRIDAY 9:00 AM - 5:00 PM.

Please notify us as soon as you are aware of a problem.

To contact us about a maintenance problem call the main office at 402-342-1005.

Heat and Air Conditioning Guidelines:

• Please do not run your air conditioner if it is lower than 60 degrees outside.
• This will cause the unit to freeze up and will have to be allowed to thaw prior to being repaired (tenant charges would apply.)

General Maintenance Information

• Please inform the main office if you plan to be gone for more than a week.
• Please check with main office before doing any alterations to your apartment/unit.
• All windows should be closed tightly when it is snowing or raining to prevent moisture/water damage to your apartment and the building.
• Do not use products such as liquid plumber or Drain-o to unclog your drains. This is a hazard to our plumber and can damage your pipes, resulting in additional tenant charges.
• Do not use abrasive cleaners such as Ajax or Comet on stainless steel sinks or shower doors as this can scratch the finish.
• Each unit comes equipped with a working smoke detector. This is a required by law to insure your safety and that of the other tenants in the building. It is your responsibility to maintain a working battery in it.
• If a tenant calls in a plugged drain work order and prohibited items (listed on the lease) are found in the drain it will result in a tenant charge.
• Any appliances damaged by misuse/neglect will result in a tenant charge.

Thank you for your cooperation in these matters! If you have any questions regarding maintenance please call the office at 402-342-1005.