Resident Information

Where are you located?
  • Omaha's Premier Property Management
  • 5115 Center Street, Omaha, NE 68106
What are your hours?
  • Hours: Mon-Fri 9am-6pm
What types of payment methods do you accept?

We accept Cash, Checks and Money Orders at our office location. Use your checking account & routing number to avoid fees. Also, we offer our tenants the opportunity to pay by ACH, debit and credit card payments online. There is a convenience fee charged per transaction for the use of debit/credit cards that will not be applied towards rent.

When is rent due?

On the 1st and late on the 2nd.

Can I mail my rent check in?

Yes. Make sure it is received on or before the 1st to avoid a 10% late fee. Make sure your rental address is written on the check so that it is credited to the correct account.

What are your late fees?

10% of your rent after the 1st of each month.

Can I pay rent after hours?

Yes, there is a drop box to the right of the front door. Make sure your address is written on your check or money order.

Room-Mate Release

Please obtain a room-mate release form if you are changing room-mates & check with the office for correct procedure to follow to prequalify any potential new room-mates.

If I am going to move, what do I do?

A written notice needs to be submitted to our office before the 1st of the month in which you are planning to move out (see forms below). You will need to notify the utility companies and the post office that you are moving. You need to leave the unit clean (see forms below). Schedule a move-out inspection by calling the main office at 402-342-1005. You will need to return your keys, and your forwarding address, to our agent at your scheduled walk-through.

What happens if I have to move out before my lease is finished?

You will need to comply with the terms of your lease. Please call the office to discuss any circumstances that may prevent you from doing so.

After I move out, when will I get my security deposit back?

Security deposits and security deposit refund accounting forms will be mailed within 14 days after move out.

What should I do if I have a maintenance problem?

Call the office at 402-342-1005 or put in a work order through the Tenant Portal, below.

What is the Tenant Portal?

The Tenant Portal is a convenient way for tenants to view and pay their bills online (24/7). You can also set up automatic payments and email reminders, as well as submit maintenance requests.

Tenants Login Here

Can I pay rent after hours?

Yes, you can pay your rent 24/7 via the Tenant Portal. Additionally there is a drop box outside of our main location.

What are ACH payments?

ACH payments are electronic transfers that transfer funds from one bank to another. In order to make an ACH payment you will need to create a tenant portal, and have your Routing & Account numbers for either a checking or savings account.

Forms:

30-day Notice Form Move-out Instructions Roommate Release